Managed services for a 24/7 operation
Spooky Nook Sports
BackgroundWith over 700,000 square feet of indoor space under one roof, including 10 hardwood basketball courts, 10 volleyball courts, indoor turf fields, a 200-meter track, a climbing center, and a hotel, spanning 14 acres, there is always something going on at Spooky Nook; tournaments, leagues, practices, camps, clinics and showcases. In that high volume athletic environment with thousands of athletes competing at one time, athletic trainers are a critical part of their operating infrastructure.
challengeSpooky Nook needed a reliable way to execute athletic training coverage across their busy and complex operation. Coverage needs were constant, schedules changed quickly and filling shifts with qualified athletic trainers required arduous coordination.
They also needed stronger emergency preparedness and injury documentation. In a sports environment where thousand of people are on-site in any given day, clear Emergency Action Plans and professional documentation are essential to protecting athletes, families, event operators and the facility itself. Managing all of this internally and through smaller providers created a significant administrative burden.e.
SolutionGo4 designed a complete participant health and safety solution for Spooky Nook built for high-volume sports facilities. Go4 combines a network of more than 26,000 athletic trainers with technology that helps facilities fill shifts, produce and distribute detailed Emergency Action Plans and document injuries in a HIPAA-compliant manner.
The Managed Services model provided Spooky Nook with a scalable solution to source, schedule and manage athletic trainers. Go4 also managed Emergency Action Plan distribution and HIPAA-compliant injury documentation. creating a stronger, more organized approach to safety and risk management.
By bringing staffing, preparedness and documentation into one unified solution, Go4 helped reduce operational complexity and take pressure off the internal team.
“Operating a facility at this scale requires more than just finding athletic trainers. You need a partner that can consistently manage coverage, support emergency preparedness, and bring structure to documentation and communication. Go4 helped us create a dependable and professional approach to participant safety.”
-Kyle Brobst, General Manager, Spooky Nook Sports